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CriticalKey Unlocks Growth Opportunities for Clinical Laboratories

CriticalKey can help medical labs like yours build a private health information exchange (HIE) that delivers immediate benefits and fast returns by fostering closer working relationships with physicians, improving operating performance and lowering costs.

With CriticalKey, physician orders automatically route and queue up in your information system for processing, eliminating the need to manually key in data. Just as quickly and easily, you can transmit results directly into the patient’s record in the ordering physician’s electronic medical record (EMR) system. Labs can save time and money, including reassigning staff to more productive work while providing referring physicians with a convenient, easy-to-use service.

Immediate benefits:

Speed up turnaround time
Increase physician and patient satisfaction with faster diagnosis
Reduce medical errors
Improve productivity
Aggregate information to facilitate mandatory reporting
Enhance patient data security

In addition to these very real and measurable improvements, CriticalKey’s technology is a strategic investment that offers a quick return and long-term advantages.

Strengthens ties to your referral base
Creates a leadership position in the marketplace
Supports Meaningful Use
Builds a foundation and capabilities for delivering accountable care

Good healthcare is no longer about just good doctors and good hospitals; it’s about connectivity, it’s about data, it’s about information, it’s about speed to treatment and health IT enables each of those,” said Robert M. Pearl, MD, the executive director and CEO of The Permanente Medical Group.

Choosing CriticalKey Is Smart and Cost-Effective

CriticalKey provides the most flexible and complete solution for connecting providers to improve performance and relationships right away

We’ve developed the only HIPAA compliant, standards-based HIE software with an integrated Master Patient Index. A Master Patient Index, which identifies patients and matches them with their records, is quite costly when acquired separately but is essential for ensuring the accurate exchange of information while preserving patient security and privacy. Our technology also has a locator capability, which can find patient data in any system using CriticalKey.
We’re eminently scalable. We can connect any information systems. We handle millions of transactions and users, and we can connect an unlimited number of providers. We deploy on time within days and can add new users to an existing system overnight.
We build the solution that suits your needs. We preserve legacy systems instead of replacing them. Our technology can work in a closed loop, sending orders and receiving results. Or it can be deployed in one direction, such as receiving orders only. We can aggregate to facilitate mandatory reporting. And we make our technology available as a cloud service or install the software on your own servers and manage it for you.